Information about pre stay and during the stay

FAQ

Yes, we provide breakfast from 08:00 to 09:30. In case of early departure, you can ask the day before to take away breakfast.

We have a large uncovered and unattended parking inside our property.

Pets cannot access to the facilities and rooms.

We do not provide dinner.  Nearby there are trattorias, pizzerias and restaurants we will be happy to suggest you.

Anyway it is possible to eat own food or take away/delivery food in our big breakfast hall. For more information ask to the staff.

Hospitality

Check-in time is from 16:00 to 20:00.  

It is possible to insert on request a different time arrival during reservation. No show or late arrival without notice, entitles us to charge the agreed amount without refund.

During check-in we will require a valid identity document and all administrative and bureaucratic formalities will be completed.

At check-in you will be provided with a key to access the room and a card for access to the structure at any time of the day or night.

In case of loss of one or both, the cost of € 20,00 will be charged.

If you delay, please contact the number +393452206560 (Giada) promptly so that we can inform you on how to access the structure independently.

To be done before 10:00. If you want to stay longer, please ask to the staff the availability.

LATE CHECK-OUT: €20,00 in addition until 15:00. After this time, the cost of an overnight stay will be applied according to the period.

Contractual conditions

– by email or by phone

– credit card as guarantee  

– bank transfer with deposit of one night per room for bookings with multiple rooms for several days

– free within 7 days before the stay

– the cost of the first night if cancellation is during 7 days before arrival

– no-show is 100% of the cost

BED AND BREAKFAST: during check-in (unless otherwise agreed)

– cash

– bank transfert (stay of more than 5 nights)

– credit cards (Visa, Mastercard)

EXTRA: during stay or check-out

Services and rules of conduct

Daily cleaning is done in the morning with the room free by 10:30.  

The room will not be cleaned after this time in the presence of the guest, or if guest affix “no disturb” sign on the door of the room.

Bathroom linen is changed every 4 days
Bed linen is changed every 7 days
The additional change of bathroom linen, if requested, will cost 5,00 €
The additional change of bed linen, if requested, will cost 5,00 €

Wifi is available inside rooms and common inside areas.

Free space is available  inside minibar to put own food or beverage to fresh.

We ask you not to disturb other guests, therefore to keep a behavior and a volume of voice suitable for the hours 23:00 – 07:00.

It is strictly forbidden to smoke inside the structure, therefore including bedroom and bathroom. The violation carries a penalty.

Inside the room there is a basket for the undifferentiated. We ask you to keep separate plastic and glass bottles, cans and metal objects, large quantities of paper and cardboard that can be deposited in the recycling bins in the hall.

The heating is autonomous, through the underfloor system and the radiators.

The air conditioning can be managed by the customer using a special remote control. It is advisable to leave the original settings and go to raise or lower the temperature as desired.

It is recommended to CHECK THAT THE WINDOWS ARE CLOSED during its operation.

Guests are kindly requested to report any accidental breakages caused during their stay. Breakages can be charged at cost price.

The reporting of faults and problems will be very welcome to improve our services.

FOR THE RESPECT OF ALL

  • The guest is required to respect the rooms, equipment and furnishings found in the farmhouse.

  • It is forbidden to guest other people outside the agriturismo into the rooms or common areas, unless agreed.

  • We also ask that you be respectful of the environment, animals and minimize waste.

  • Some of the company areas are forbidden or closed; for the safety of all it is requested to respect the prohibition signs.

  • Children inside the agriturismo must ALWAYS be accompanied by a responsible adult, the Management declines all responsibility for accidents involving children left unattended.

  • The Management reserves the right to request compensation for any damage to animals, plants, objects, furnishings and equipment.

PROCESSING OF PERSONAL DATA

Personal data and any other element learned by our Company during the course of the assignment will be subject to a bond of secrecy and will be treated in compliance with the confidentiality and rights of the person through the systematic application by us of specific protection measures. and guarantees prepared for both paper and electronic data processing and measured according to the specificity of the data itself (simple personal data or sensitive or judicial data).